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Who is iAM Enterprises, LLC ?
iAM Enterprises, LLC (also referred to as "iAM") is a global leader in 3D imaging and product solution company that is in the business of manufacturing and creating “One of a Kind” 3D products. It has a long term exclusive licensing agreement for a business patented (Patent Number: 7,656,402, registered in the United States, Europe and Asia) 3D color imaging process that utilizes current combined imaging technologies to create a one of a kind completely detailed "3D" = (equals 360º True You) color personal image and allows for the transfer of this digital information to a variety of iAM’s applications (figurines/sculptures, video games, mobile, films, virtual apparel, etc.). The Company will offer its’ unique and proprietary 3D color imaging process through its Retail/Partner facilities located in high-traffic retail locations across the country. Our online turnkey solution allows customers to use the cross-platform secure system the ability to enjoy a truly new and unique product, the 3D “Digital Master”™ Portrait Sculpture.
www.iam3Dgroup.com
Is iAM an Official Licensee of the NFL, NFLPA and EA Sports?
Yes.
How can I find out the latest news from iAM?
Simply follow us on
How do I register my iAM Collectible?
Create or log into your iAM3Dstore account, then go to 'My Accounts' and click in the 'My Registered Collectible(s)' section the 'Click here to register your collectible!' button. That's it!
Simply click here to get started
registering your iAM Collectible(s)!
Your account will always display your registered collectible(s) in this section for further reference.
Where are these personalized collectibles made?
Made in America! Our Manufacturing is done here in the United States.
What are the collectible made of?
iAM utilizes a brand new type of high performance composite powder to capture every detail from the original high quality 3D image of each
individual in the world’s easiest, safest and greenest post-processing option available to date for the creation and finishing of 3D Figurines currently available in the World.
What if I don't know how to paint my Super-U figurine, can you do it for me?
We currently are working with several artists locally that can assist you in getting your Super-U figurine painted. Simply click
here to see the figurines they have painted and their contact information.
Can I upload my photos since I am not close to Coral Gables, Florida?
iAM launched it's new '3D Personalized' feature where existing
customers as well as new customers using front and side photos, will have the option to choose personalized 3D products with their face while being able to customize it as well.
Click here to understand the photo requirements to be used with these personalized 3D products.
Is there a photo guidelines for personalized 3D figurines?
Yes. Simply click here to review the photo guidelines.
What currency are iAM3DCollectibles quoted and sold in
Online?
iAM3D Collectibles are quoted and sold in U.S. Dollars.
What forms of of payment does does the iAM3DStore accept?
iAM3DStore accepts Visa, Mastercard, American Express and Discover Card.
If I order Online is your server secure?
Yes, we use an SSL encrypted server.
What are your shipping methods?
We ship through USPS M-F for ground shipment out of Coral Gables, Florida.
Do you ship world-wide?
Yes we do. We will work with you closely to arrange the proper shipping method to ensure your collectible arrives safely.
How long will it take after I order to receive my personalized iAM 3D Collectible?
Depending on the personalized merchandise, it may take 3-5 weeks.
We encourage all of our customers to make sure that they complete the order process stage, where their required to select
which existing 3D proof or upload new 2D photos of their face they would like to use on their 3D collectible. This is a fairly easy step, but without this, iAM's 3D artist can not
start the 3D process to to complete your collectible.
What is the refund/exchange policy?
Refunds offered within 7 days of
purchase. The item will be refunded if shipped back in its original condition and packaging.
Can I suggest a new figurine for any of your collection?
We always welcome our customers to provide us with feedback and suggestions for new ideas for
figurines. Simply, send us an email or give us a call.
Can I request a customization that is not listed?
Only certain 3D collectibles have customization option available for a custom fee. Please contact our office to inquire more information.
Where are your offices located?
iAM Enterprises, LLC
328 Minorca Avenue
Coral Gables, Florida, 33134
Toll Free Phone: 1-877-666-0537
Local Phone: 786-360-6334
Fax: 305-666-8050
E-Mail: contact@iam3dstore.com
*After office hours, please still send us an email with your question(s), and our customer service department will reply back as soon as possible.
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